Refund Policy – Styleshopcove

Return Window: Returns must be initiated within 30 calendar days from the date of delivery.
Condition Requirements: Items must be returned in unused, unworn, and original condition, including all packaging, labels, accessories, manuals, and complimentary gifts (if applicable).
How to Initiate a Return: Log in to your StyleShopCove account, navigate to My Orders, and select the item(s) you wish to return. Alternatively, email us at support@styleshopcove.online, including your order number, item details, and reason for return.
Processing Time: Upon receiving and inspecting the returned item(s), we’ll process your refund or store credit within 5–7 business days.

Products purchased directly from styleshopcove.online and shipped to the listed delivery address.
Items must be in original condition—unused and undamaged.
Exceptions to return policy include:
- Intimate or hygiene-sensitive products (e.g., earrings, undergarments) unless defective.
- Beauty or personal care items (e.g., skincare, makeup), unless unused, sealed, and in their original hygienic packaging.
- Custom-made, monogrammed, or personalized items (unless damaged or faulty).
- Items labeled “Final Sale”, “Clearance”, or “No Returns” on the product listing page.

Authorization Required: A return must be approved before sending items back.
- You will receive a Return Merchandise Authorization (RMA) number, which should be included on the package.
Shipping Arrangements:
- For orders within India: We’ll provide a prepaid return shipping label.
- For international orders: Customers are responsible for shipping costs; we’ll offer a standard shipping reimbursement or store credit upon receiving the item.
Shipping Precautions:
- Always ship via a tracked and insured service. Keep your dispatch receipt; we cannot process refunds for lost or undelivered packages without proof of return.

Upon approval and inspection of your return, you may choose:

Full Refund: Issued to your original payment method.
Store Credit: Optional if you prefer to shop again — valid for one year from the date of issue.
Replacement: Available for products that are defective or damaged, subject to stock availability.

Processing: Refunds typically take 5–7 business days to process once we receive your return.
Payment Method Timelines:
- Credit/Debit Card: May take up to 10 business days (depends on your bank).
- Digital Wallets or UPI: Usually credited within 1–3 business days post-approval.
You’ll receive an email confirmation once your refund or store credit has been processed.

If you receive a damaged, incorrect, or defective item:

Contact us within 7 calendar days of delivery at support@styleshopcove.online.
Provide your order number, and clear photographs of the issue.
After approval:
- We’ll supply a return shipping label if the fault is ours.
- You can select a refund, store credit, or replacement.
For orders placed outside India: We cover return shipping only if the error is on our side; otherwise, you may arrange shipping, and we’ll process the refund once the item is received.

Before Dispatch: You can cancel any order within 2 hours of placement, as long as it hasn’t been shipped. Log into your account or email us immediately.
After Dispatch: Regular returns apply. Please follow the return procedure to initiate a refund.

Sale or clearance items may have shorter return windows (e.g., 14 days) or be marked “Final Sale.”
These conditions will be clearly noted on the product’s page.
For partial returns (e.g., returning one of multiple ordered items), your refund will reflect the portion you return.

Gifted items can be returned with proof of purchase.
Refunds will be issued as store credit, typically to the original purchaser unless otherwise arranged.